If you would like to return or exchange your item, you may do so within 7 days of receiving the product.
Exchanges will be processed within 3 business days.
Garments must be returned in original packaging and in original condition as received; unworn and unwashed.
To return or exchange your item, please email us through our contact form and a returns authorisation number will be issued if conditions are met.
Customers are responsible for posting returns back to our head office within the 7 day time frame.
Francis Swim are not responsible for any lost return parcels.
If the above conditions are met, a refund or exchange will be processed.
Sale items are final sale. No exchange or refund on sale items.